Shipping, Returns & Exchanges Policies
We do provide exchanges of clothing items due to incorrect size within 14 calendar days of item received. You MUST contact us within the 14 day period and return incorrect size item(s) in order to receive exchanged item. We do not cover shipping costs for sending item(s) back. Once the item has been sent, received and inspected, we will ship the new item.
All orders placed Monday-Thursday are processed and shipped within 3-4 business days, please note orders placed Friday-Sunday will be processed and shipped the following week during our regular business hours.
We ship worldwide. We are not responsible for fees related to international customers paying to receive their packages.
The Mint Sweater is NOT responsible for lost or stolen packages once tracking information reports delivered to address provided or any fees related to international shipping. Please contact your local postal service for help on recovery of packages reported delivered via your tracking email.
Make sure you are shipping to a secure location.
You are responsible for entering the correct delivery address for your package. If the customer does not input the correct address or an error on the customers' part results in the package being returned to us, we are not responsible for shipping the item again. We will either refund the order or the customer will be charged for shipping the item again. If an error occurs on our part resulting in the packaging being returned to us, we will ship the item again to the customer.
All products are for personal use only. All retail purchases are intended for personal use and are not to be resold.
Design + Content
All design and content is of
Copyright © 2019 THE MINT SWEATER LLC.
All images, designs, copy, logos, media, material, and content belong to The Mint Sweater LLC and is designed by Owner, Marnie Dashwood. Use of images without permission is prohibited. Items may be posted to Instagram, Facebook, Pinterest, and the like but they are required to link back to our page and must be properly tagged or noted that the image/content is from The Mint Sweater
If you have any questions regarding your purchase or our policies please feel free to contact us via email at firstname.lastname@example.org